FAQs - The Appointment

What do I need to wear?

Please wear loose comfortable clothing to your appointment. Towels will be used. If you are having treatment on your legs, you can wear/bring shorts with you. If you are booked to have an EMMETT Treatment, this can be conducted through light clothing. i.e T-shirt, thin trousers. Please avoid wearing jeans as they can sometimes be a bit too thick.

Will I been seen earlier, if I arrive earlier?

What do I need to bring?

How do I pay for the Treatment?

Do I need to complete the online consultation form, Even though I have previously completed a paper form before?

I now can't make my appointment, can I reschedule or cancel?

I need to cancel my appointment, will I be charged?

I forgot to attend my appointment, will I be charged?

Is massage painful?

Where are you based?

Do you treat clients actually in your home?

Do you have wheelchair access?

Do you have a toilet facilities?

Do you do home visits?

I am a member of Health Shield, can I claim your treatments?

How do I book an appointment if I am a Health Shield member?


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